Product Sheets

AVOKE® Call Browser Quick Demo (Video)

Is evaluating IVR identification and verification (ID&V) success rates worth your time and attention? 

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AVOKE® Call Browser Data Sheet

Every customer service organization wants to reduce its agent-handled call volume.

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AVOKE® Customer Effort Index  Data Sheet

To maximize customer loyalty and reduce costs, leading edge companies are using whole call analytics to examine voice interactions holistically.

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AVOKE® Caller Experience Analytics Overview

Partners are vital to your success.  They provide expertise, flexibility and cost savings.  But, partners also reduce visibility and control of the customers' experience.

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AVOKE® End-to-End Analysis Data Sheet

You don't need an expensive IVR project to improve self-service, reduce mis-routes, and improve IVR satisfaction. 

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Featured Resources

How to Measure and Manage Caller Experience
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