Oct 2, 2012 8:18:00 AM

AVOKE® Releases New Pilot Program

Posted by Niccole Muraca

Time and performance are critical to your business and with so very little to spend on evaluating process, business and agent issues wouldn’t it be great if there was a solution that could help you do that? Introducing the AVOKE QuickStart Pilot, a 4-6 week program that will show how AVOKE can unveil root cause issues from your calls with very little involvement from you or your team.

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Topics: Customer Effort, IVR, Call Analytics, Customer Experience, QuickStart Pilot, summary analytics