AVOKE Analytics is the only IVR optimization tool that extends above and beyond single-call quality assurance. With an integrated view of a complete customer experience that spans end-to-end interactions across multiple calls, and across multiple facilities, your call center becomes a strategic marketing asset.
AVOKE Services get you up and running quickly, accelerating Time-to-Value. With best-in-class IVR reporting, you gain strategic insights into the impact of your communications structure on your brand. You become a strategic partner to marketing, product development, engineering and more.
AVOKE Analytics is a proven, Enterprise class SaaS platform that scales globally across all of your customer interactions and locations. It is currently being used by leading brands in Communications, Financial Services, HealthCare, Tech Consumer Products, Utilities industries and more.